账单常见问题

组织和项目 #

🌐 Organizations and projects

组织和项目是什么？ #

🌐 What are organizations and projects?

Supabase 平台有“组织”和“项目”。一个组织可以包含多个项目。每个项目都是一个独立的 Supabase 实例，包含所有子服务，包括存储、认证、函数和实时功能。 每个组织只有一个订阅和一个计划（免费、专业、团队或企业）。项目附加功能，如 Compute、IPv4、日志转储、高级 MFA、自定义域名 和 PITR 是按项目配置的，并会添加到你的组织订阅中。

🌐 The Supabase Platform has "organizations" and "projects". An organization may contain multiple projects. Each project is a dedicated Supabase instance with all of its sub-services including Storage, Auth, Functions and Realtime. Each organization only has a single subscription with a single plan (Free, Pro, Team or Enterprise). Project add-ons such as Compute, IPv4, Log Drains, Advanced MFA, Custom Domains and PITR are configured per project and are added to your organization subscription.

在 关于 Supabase 计费 上了解更多。

🌐 Read more on About billing on Supabase.

我可以有多少个免费项目？ #

🌐 How many free projects can I have?

你有权拥有两个活跃的免费项目。暂停的项目不计入你的配额。请注意，在一个组织内，我们会统计所有拥有拥有者或管理员身份的成员的免费项目限制。如果你的组织中有其他管理员或拥有者角色的成员已经用完了他们的免费项目配额，你就无法在该组织中启动新的免费项目。你可以创建另一个免费计划组织，或者在你的组织团队设置中更改受影响成员的角色。

🌐 You are entitled to two active free projects. Paused projects do not count towards your quota. Note that within an organization, we count the free project limits from all members that are either Owner or Admin. If you’ve got another organization member with the Admin or Owner role that has already exhausted their free project quota, you won’t be able to launch another free project in that organization. You can create another Free Plan organization or change the role of the affected member in your organization’s team settings.

我可以在同一个组织里混合免费和付费项目吗？ #

🌐 Can I mix free and paid projects in a single organization?

订阅计划是针对整个组织设定的，无法在同一个组织里混合付费和非付费项目。不过，你可以拥有一个付费组织和一个免费组织，并利用自助项目转移来整理你的项目。组织内的所有项目都能享受订阅计划的福利。如果你的组织是 Pro 计划，组织内的所有项目都能享受不中止项目、自动备份等功能。

🌐 The subscription plan is set on the organization level and it is not possible to mix paid and non-paid projects inside a single organization. However, you can have a paid and a free organization and make use of the self-serve project transfers to organize your projects. All projects in an organization benefit from the subscription plan. If your organization is on the Pro Plan, all projects within the organization benefit from no project pausing, automated backups and so on.

我能把我的项目转到其他组织吗？ #

🌐 Can I transfer my projects to another organization?

是的，你可以将你的项目转移到另一个组织。你可以在这里找到如何转移项目的说明。

🌐 Yes, you can transfer your projects to another organization. You can find instructions on how to transfer your projects here.

我能把学分转到其他机构吗？ #

🌐 Can I transfer my credits to another organization?

是的，你可以将学分转给另一个机构。提交一个 支持请求 就可以。

🌐 Yes, you can transfer the credits to another organization. Submit a support ticket.

价格 #

🌐 Pricing

详情请查看定价页面。

🌐 See the Pricing page for details.

暂停的项目会收费吗？ #

🌐 Are there any charges for paused projects?

不，我们不会对暂停的项目收费。计算小时只计算在运行中的实例。暂停的项目不会产生任何计算使用费用。

🌐 No, we do not charge for paused projects. Compute hours are only counted for active instances. Paused projects do not incur any compute usage charges.

在付费组织下，多项目是如何计费的？ #

🌐 How are multiple projects billed under a paid organization?

我们为每个 Supabase 项目提供专用服务器。每个付费组织都会获得 $10 计算积分，用于覆盖默认计算规模的一个项目。额外的项目起价约为每月~$10 （按小时计费）。

在默认的微型实例上，在专业计划组织中运行三个项目：

🌐 Running 3 projects in a Pro Plan organization on the default Micro instance:

• $25 专业计划
• $30 用于默认计算规模的3个项目
• $10 计算积分 ⇒ $45 / 月

请参考我们的 Compute 文档，获取更多示例和见解。

🌐 Refer to our Compute docs for more examples and insights.

计算计费是怎么运作的？ #

🌐 How does compute billing work?

每个 Supabase 项目都有一个专用的虚拟机和 Postgres 数据库。默认情况下，你的实例运行在 Micro 计算实例上。你可以在 项目设置 中选择升级你的计算规范。可用选项请查看 计算附加组件。

🌐 Each Supabase project is a dedicated VM and Postgres database. By default, your instance runs on the Micro compute instance. You have the option to upgrade your compute size in your Project settings. See Compute Add-ons for available options.

当你更改计算资源大小时，不会立即产生预付费用。相反，你会根据计费周期重置期间的计算小时数来收费。

🌐 When you change your compute size, there are no immediate upfront charges. Instead, you will be billed based on the compute hours during your billing cycle reset.

如果你在付费计划上启动更多实例，我们会把相应的计算小时数加到你的最终账单上。

🌐 If you launch additional instances on your paid plan, we will add the corresponding compute hours to your final invoice.

如果你将项目升级到更大的实例使用10个小时然后再降级，那么你只需为这10个小时的大实例使用付费，费用会在你的结算周期结束时计算。你可以在组织的使用页面查看你当前的计算使用情况。

🌐 If you upgrade your project to a larger instance for 10 hours and then downgrade, you’ll only pay for the larger instance for the 10 hours of usage at the end of your billing cycle. You can see your current compute usage on your organization’s usage page.

了解更多关于计算使用的信息。

🌐 Read more about Compute usage.

什么是出口流量，它是如何计费的？ #

🌐 What is egress and how is it billed?

出口指的是每个组织可用的总带宽（网络流量）配额。这个配额可以用于各种用途，比如存储、实时、认证、功能、Supavisor、日志传输和数据库。每个计划都包含特定的出口配额，超出配额的部分会相应收费。

🌐 Egress refers to the total bandwidth (network traffic) quota available to each organization. This quota can be used for various purposes such as Storage, Realtime, Auth, Functions, Supavisor, Log Drains and Database. Each plan includes a specific egress quota, and any additional usage beyond that quota is billed accordingly.

我们区分缓存（通过我们的CDN从缓存命中提供）和未缓存的外发流量，并为每种类型提供配额，价格也不同（缓存外发流量更便宜）。缓存外发流量只适用于存储。

🌐 We differentiate between cached (served via our CDN from cache hits) and uncached egress and give quotas for each type and have varying pricing (cached egress is cheaper). Cached egress only applies to Storage.

阅读更多关于Egress使用的信息。

🌐 Read more about Egress usage.

计划与订阅 #

🌐 Plans and subscriptions

我怎么更改订阅计划？ #

🌐 How do I change my subscription plan?

在你的组织账单设置中更改订阅计划。要升级到企业计划，请填写企业申请表。

🌐 Change your subscription plan in your organization's billing settings. To upgrade to an Enterprise Plan, complete the Enterprise request form.

如果我取消订阅，会发生什么？ #

🌐 What happens if I cancel my subscription?

该组织会因订阅计划中未使用的时间获得积分。这些积分不会过期，将来可以再次使用。你可能会看到上一计费周期未结算的过度使用费用的额外收费。

🌐 The organization is given credits for unused time on the subscription plan. The credits will not expire and can be used again in the future. You may see an additional charge for unbilled excessive usage charges from your previous billing cycle.

阅读更多关于降级的信息。

🌐 Read more about downgrades.

我不小心升级了错误的组织，然后又降级了。你们能退款吗？ #

🌐 I mistakenly upgraded the wrong organization and then downgraded it. Could you issue a refund?

我们可以将这笔金额以积分的形式转到你选择的另一个组织。你可以使用这些积分来升级组织，或者如果你已经升级了，这些积分将用于支付下个月的账单。请为此情况创建一个支持工单。

🌐 We can transfer the amount as credits to another organization of your choice. You can use these credits to upgrade the organization, or if you have already upgraded, the credits will be used to pay the next month's invoice. Please create a support ticket for this case.

我怎么订阅年度套餐？ #

🌐 How do I get an annual subscription?

我们目前官方尚不支持年度计划。不过，你可以通过充值积分来避免每月付款。

🌐 We currently do not support annual plans officially. However, you can do a credit top-up to avoid monthly payments.

配额和支出上限 #

🌐 Quotas and spend caps

当我超出免费计划配额时会发生什么？ #

🌐 What will happen when I exceed the Free Plan quota?

当你超过免费计划的配额时，你会收到通知。在这个时候采取行动很重要。如果你继续超出限制，将会应用服务限制。为了避免服务限制，你可以管理你的使用情况或升级到付费计划。有关限制的更多信息，请参阅公平使用政策部分。

🌐 You will be notified when you exceed the Free Plan quota. It is important to take action at this point. If you continue to exceed the limits, service restrictions will apply. To avoid service restrictions, you can manage your usage or upgrade to a paid plan. Learn more about restrictions in the Fair Use Policy section.

当我超过专业计划配额并且开着消费上限时，会发生什么？ #

🌐 What will happen when I exceed the Pro Plan quota and have the spend cap on?

当你超过专业计划的配额时，你会收到通知。要解除限制，你可以在组织的计费设置中关闭消费上限，以支付超出专业计划额度的使用费用。如果你继续超额使用而不管理用量或者不关闭消费上限，将会受到限制。想了解更多关于限制的信息，请查看公平使用政策部分。

🌐 You will be notified when you exceed your Pro Plan quota. To unblock yourself, you can toggle off your spend cap in your organization's billing settings to pay for over-usage beyond the Pro plans limits. If you continue to exceed the limits without managing your usage or turning off the spend cap, restrictions will apply. Learn more about restrictions in the Fair Use Policy section.

我怎样才能超越我的专业计划的限制？ #

🌐 How do I scale beyond the limits of my Pro Plan?

专业版默认启用了消费上限，以帮助控制成本。如果你想超出计划包含的配额进行扩展，可以关闭消费上限，以支付超出计划限制的额外使用费用。你可以在组织的计费设置中切换消费上限。了解更多关于消费上限的信息。

🌐 The Pro Plan has a Spend Cap enabled by default to keep costs under control. If you want to scale beyond the plan's included quota, switch off the Spend Cap to pay for additional usage beyond the plans included limits. You can toggle the Spend Cap in the organization's billing settings. Read more about the Spend Cap.

合理使用政策 #

🌐 Fair Use Policy

什么是合理使用政策？ #

🌐 What is the Fair Use Policy?

我们的公平使用政策让开发者可以自由地使用 Supabase 进行开发和实验，同时保护我们的基础设施。根据公平使用政策，如果出现以下情况，你的组织可能会受到服务限制：

🌐 Our Fair Use Policy gives developers the freedom to build and experiment with Supabase, while protecting our infrastructure. Under the Fair Use policy, service restrictions may apply to your organization if:

• 你一直超出免费套餐的限额
• 你经常超过专业计划的额度，而且还启用了消费上限
• 你有未付款的发票
• 你的信用卡已经过期了

在执行公平使用政策限制之前，你会收到通知。不过，在某些情况下，比如怀疑滥用我们的服务，限制可能会在没有事先通知的情况下实现。

🌐 You will receive a notification before Fair Use Policy restrictions are applied. However, in some cases, like suspected abuse of our services, restrictions may be applied without prior notice.

什么是宽限期，用量下降后它会重置吗？ #

🌐 What is a grace period and does it reset after usage drops?

当你的组织超出计划限制时，你会获得一个宽限期，然后才会应用公平使用政策。宽限期结束后，即使你已回到计划限制范围内，仪表板仍会显示宽限期已结束的通知。这是一个提醒，用来说明你的组织之前曾超出使用限制。

🌐 When your organization exceeds plan limits, you receive a grace period before fair use policy applies. After this grace period ends, the dashboard will continue to show a notice indicating that your grace period is over, even if you have dropped back under plan limits. This is a warning that serves as an indicator that your organization previously exceeded usage limits.

这个持续的警告意味着，如果你再次超出你的计划限制，你将不会再获得宽限期，并且你的项目将会受到限制。如果你在多个计费周期内继续保持在计划限制之下，通知和指示器会自动清除。

🌐 This persistent warning means that if you exceed your plan limits again, you will not receive another grace period and your project will be restricted. The notice and indicator will automatically clear if you continue to stay under plan limits for multiple billing cycles.

合理使用政策是怎么应用的？ #

🌐 How is the Fair Use Policy applied?

公平使用政策是通过服务限制来实现的。这可能意味着：

🌐 The Fair Use Policy is applied through service restrictions. This could mean:

• 暂停项目
• 把数据库切换到只读模式
• 禁用新项目启动/转移
• 对所有 API 请求都返回 402 状态码

公平使用政策通常适用于该受限组织的所有项目。

🌐 The Fair Use Policy is generally applied to all projects of the restricted organization.

我怎样才能解除《合理使用政策》上的限制？ #

🌐 How can I remove restrictions applied from the Fair Use Policy?

要解除限制，你需要解决导致限制的问题。这可能是减少使用、支付未付款项、更新付款方式，或者其他任何导致限制的问题。一旦问题解决，限制就会被解除。

🌐 To remove restrictions, you will need to address the issue that caused the restriction. This could be reducing your usage, paying overdue invoices, updating your payment method, or any other issue that caused the restriction. Once the issue is resolved, the restriction will be lifted.

由于使用限制而产生的限制会在下一个计费周期开始时配额刷新后解除。请注意，在计费周期重置后，可能会有短暂的延迟，限制才会完全解除。你可以在计费页面的“即将到账发票”下查看你当前计费周期的结束时间。你也可以通过升级到 Pro（如果你使用的是免费计划）或者关闭消费上限（如果你是开启了消费上限的 Pro 计划）来立即解除限制。

🌐 Restrictions due to usage limits are lifted once your quota refills at the start of the next billing cycle. Note that there may be a short delay after your billing period resets before restrictions are fully lifted. You can see when your current billing cycle ends on the billing page under "Upcoming Invoice". You can also lift restrictions immediately by upgrading to Pro (if on Free Plan) or by disabling spend cap (if on Pro Plan with spend cap enabled).

报告和发票 #

🌐 Reports and invoices

我在哪里可以找到我的发票？ #

🌐 Where do I find my invoices?

你可以在你的组织发票页面上找到你们组织的所有发票。

🌐 You can find all invoices from your organization on your organization’s invoices page.

我在哪儿可以看到使用情况的详细分解？ #

🌐 Where can I see a breakdown of usage?

你可以在你们组织的使用页面查看使用情况的详细分解。

🌐 You can find the breakdown of your usage on your organization’s usage page.

我可以在哪查看我的信用余额？ #

🌐 Where can I check my credit balance?

你可以在组织的账单页面查看你的积分余额。积分会在未来的发票中优先使用，然后再扣除你的支付方式。如果你的积分足够支付一张发票，那么就完全不用收费。

🌐 You can check your Credit balance on the organization’s billing page. Credits will be used on future invoices before charging your payment method. If you have enough credits to cover an invoice, there is no charge at all.

我可以更改现有发票的详情吗？ #

🌐 Can I change the details of an existing invoice?

对你的账单信息所做的任何更改只会反映在你即将到来的发票中。我们的支付提供商无法重新生成以前的发票。因此，请确保在即将到来的发票最终确认之前更新账单信息。

🌐 Any changes made to your billing details will only be reflected in your upcoming invoices. Our payment provider cannot regenerate previous invoices. Therefore, make sure to update the billing details before the upcoming invoices are finalized.

支付和账单周期 #

🌐 Payments and billing cycle

有哪些付款方式？ #

🌐 What payment methods are available?

我们只接受信用卡支付。如果你不能使用信用卡付款，对于较大额度的预付款，我们也提供其他支付方式。如果你感兴趣，可以创建一个 支持票。

🌐 We accept credit card payments only. If you cannot pay via credit card, we do offer alternatives for larger upfront payments. Create a support ticket in case you’re interested.

支持哪些信用卡品牌？ #

🌐 What credit card brands are supported?

Visa、万事达卡、美国运通、日本信用卡协会（JCB）、中国银联（CUP）、法国银行卡（Cartes Bancaires）

🌐 Visa, Mastercard, American Express, Japan Credit Bureau (JCB), China UnionPay (CUP), Cartes Bancaires

我可以用什么货币付款？ #

🌐 What currency can I pay in?

我们所有的发票都是以美元开具的，但只要信用卡提供商允许在转换后以美元收费，你可以用任何货币支付。

🌐 All our invoices are issued in USD, but you can pay in any currency so long as the credit card provider allows charging in USD after conversion.

我可以换付款方式吗？ #

🌐 Can I change the payment method?

是的，你必须先添加新的付款方式，才能被允许移除旧的。你可以在你的仪表板上的组织的账单页面完成这个操作。

🌐 Yes, you will have to add the new payment method before being allowed to remove the old one. This can be done from your dashboard on the organization’s billing page.

在管理你的支付方式上了解更多信息。

🌐 Read more on Manage your payment methods.

我可以一次性支付几个月的费用吗？ #

🌐 Can I pay upfront for multiple months?

你可以通过你的组织账单页面充值余额，以覆盖多个月的费用。

🌐 You can top up your credit balance to cover multiple months through your organization’s billing page.

在充值上阅读更多内容。

🌐 Read more on Credit top-ups.

什么时候扣款？ #

🌐 When are payments taken?

付款在每个计费周期开始时收取。你每个月会被收费一次。你可以在你的组织计费设置中查看当前的计费周期和即将到来的发票。订阅计划费用是预先收取的，而使用费用，包括计算费用，则是根据你的使用情况在事后收取的。

🌐 Payments are taken at the beginning of each billing cycle. You will be charged once a month. You can see the current billing cycle and upcoming invoice in your organization's billing settings. The subscription plan fee is charged upfront, whereas usage-charges, including compute, are charged in arrears based on your usage.

在这里查看更多关于你的月度账单的信息。

🌐 Read more on Your monthly invoice.

我可以在哪儿更改账单信息？ #

🌐 Where can I change my billing details?

你可以在组织的账单页面更新你的账单信息。请注意，对账单信息所做的任何更改只会反映在即将到来的发票中。我们的支付提供商无法重新生成之前的发票。

🌐 You can update your billing details on the organization’s billing page. Note that any changes made to your billing details will only be reflected in your upcoming invoices. Our payment provider cannot regenerate previous invoices.

如果我付不起钱会怎么样？ #

🌐 What happens if I am unable to make the payment?

当发票逾期时，我们会暂停你的项目，并将你的组织降级到免费计划。一旦你支付了所有未结发票，就可以恢复你的项目。

🌐 When an invoice becomes overdue, we will pause your projects and downgrade your organization to the Free Plan. You will be able to restore your projects once you have paid all outstanding invoices.

我可以用充值来支付未结发票吗？ #

🌐 Can I use a credit top-up to pay an outstanding invoice?

充值仅适用于未来的账单，不能用于支付或调整未结账单。

🌐 Credit top-ups apply only to future invoices. They cannot be used to pay or adjust outstanding invoices.

我为什么晚了？ #

🌐 Why am I overdue?

我们无法向你的付款方式收费。这很可能意味着你的账号资料中的信用卡未能成功处理付款。你可能会出现逾期情况，当

🌐 We were unable to charge your payment method. This likely means that the payment was not successfully processed with the credit card on your account profile. You can be overdue when

• 卡片已过期
• 银行拒绝了付款
• 你的资金不足
• 记录中没有任何卡片

在你们组织的账单页面检查你的付款方式，确保没有过期的支付方式，并且正确的付款方式被标记为默认。 如果你还是遇到问题，可以提交一个支持工单。

🌐 Check your payment methods in your organization’s billing page to ensure there are no expired payment methods and the correct payment method is marked as default. If you are still facing issues, raise a support ticket.

付款总是用美元进行，并且可能显示来自新加坡，因为我们的支付实体在新加坡。确保你允许来自新加坡和以美元支付的款项

🌐 Payments are always in USD and may show up as coming from Singapore, given our payment entity is in Singapore. Make sure you allow payments from Singapore and in USD

我可以延迟付款吗？ #

🌐 Can I delay my payment?

不，你不能延迟付款。

🌐 No, you cannot delay your payment.

我可以把没用完的积分退款吗？ #

🌐 Can I get a refund of my unused credits?

不，我们不提供退款。请参阅我们的服务条款。

🌐 No, we do not provide refunds. Please refer to our Terms of Service.

如果我的账单看起来不对，我该怎么办？ #

🌐 What do I do if my bill looks wrong?

花点时间查看我们的你的每月发票页面，这可能有助于澄清你对发票的任何疑问。如果看起来仍然有问题，请通过仪表板提交支持请求。选择受影响的组织并提供发票号码，以便我们查看你的情况。

🌐 Take a moment to review our Your monthly invoice page, which may help clarify any questions about your invoice. If it still looks wrong, submit a support ticket through the dashboard. Select the affected organization and provide the invoice number for us to look at your case.

税 #

🌐 Taxes

Supabase 会收销售税、增值税或商品服务税吗？ #

🌐 Does Supabase charge sales tax, VAT or GST?

Supabase 正在美国的适用州推出销售税，同时在法律要求的情况下，为客户收取增值税、商品及服务税（GST）和其他间接税。你发票上收取的税款金额取决于你的账单地址和你所在地区的税收法规。

🌐 Supabase is rolling out sales tax in applicable US states, and VAT, GST, and other indirect taxes for customers where required by law. The tax amount applied to your invoice depends on your billing address and the tax regulations in your jurisdiction.

为什么 Supabase 现在要收税了？ #

🌐 Why is Supabase collecting tax now?

作为一家在全球运营的云服务提供商，Supabase 需要在越来越多的地区收取和缴纳间接税。我们正在更新我们的计费方式，以履行这些义务并确保符合当地的税收法规。

🌐 As a cloud services provider operating globally, Supabase is required to collect and remit indirect taxes in an increasing number of jurisdictions. We’re updating our billing practices to meet these obligations and ensure compliance with local tax regulations.

每位顾客都会被收税吗？ #

🌐 Will every customer be charged tax?

不。税费只会在 Supabase 注册的征税地区收取。如果你的账单地址在这些地区之一，你的发票上会显示税费。如果不在，你的发票上就不会包含税费。

🌐 No. Tax is only applied in jurisdictions where Supabase is registered to collect it. If your billing address is in one of those jurisdictions, you’ll see tax applied on your invoice. If it is not, your invoices will not include tax.

客户什么时候会开始在他们的发票上看到税费？ #

🌐 When will customers start seeing tax on their invoices?

我们正在逐步在国际司法管辖区推行税收征集。此项推行将于2026年5月1日开始，并于2026年6月30日完成。

🌐 We are progressively rolling out tax collection across international jurisdictions. The roll out begins on May 1, 2026 and completes by June 30, 2026.

在你的发票有任何变更之前，你会提前收到电子邮件通知。

🌐 You will receive an email notification in advance of any changes to your invoicing.

我需要做什么吗？ #

🌐 Do I need to do anything?

对于大多数客户来说，你这边没有任何变化。Supabase 会根据与你的组织关联的账单地址自动计算适用的税费。

🌐 For most customers, nothing changes on your end. Supabase automatically calculates the applicable tax based on the billing address associated with your organization.

有两种情况可能需要采取行动：

🌐 There are two cases where action may be needed:

• 如果你的组织已注册增值税（VAT）或商品及服务税（GST），请确保你已在组织的账单页面输入了有效的税号。这可以让我们为符合条件的B2B交易应用正确的税务处理，比如反向收费。
• 如果你的组织免税，请将免税证书提交到 tax-documents@supabase.io，这样我们就可以验证并将免税应用到你的组织。

如果我的账单地址丢了或不正确怎么办？ #

🌐 What if my billing address is missing or incorrect?

为了计算正确的税费并遵守税收法规，我们需要一个有效的账单地址。请确保你的账单地址在组织的账单页面上是最新的，以避免任何服务中断。

🌐 A valid billing address is required for us to calculate the correct tax and comply with tax regulations. Make sure your billing address is up to date in your organization’s billing page to avoid any disruption.

我应该在哪里添加我的税号？ #

🌐 Where do I add my tax ID?

你可以直接在 Supabase 仪表板的组织账单页面添加或更新你的税号。

🌐 You can add or update your Tax ID directly in the Supabase Dashboard under your organization’s billing page.

提供有效的税号可以确保我们为你的地区使用正确的税务处理。在许多地区，这可以启用反向收费机制，你可以自行评估并将税款支付给当地税务机关，而不是在你的 Supabase 发票上被收取。

🌐 Providing a valid Tax ID ensures we apply the correct tax treatment for your region. In many jurisdictions, this enables the reverse charge mechanism, where you self-assess and remit tax to your local authority instead of being charged on your Supabase invoice.

如果你没有看到你所在国家的税号格式选项，请提交一个支持票，我们会确保它被记录在你的账户上。

🌐 If you do not see an option for your country’s Tax ID format, please open a support ticket and we’ll make sure it is recorded on your account.

如果我的组织免税怎么办？ #

🌐 What if my organization is tax-exempt?

如果你的组织符合免税条件，请将你的免税证书发送到 tax-documents@supabase.io。

🌐 If your organization qualifies for a tax exemption, email your exemption certificate to tax-documents@supabase.io.

我们团队会核实证书并相应更新你的账户。一旦审核通过，你的发票就不再收税了。

🌐 Our team will verify the certificate and update your account accordingly. Once approved, tax will no longer be applied to your invoices.

税是怎么出现在我的发票上的？ #

🌐 How does tax appear on my invoices?

税费会在发票底部单独列出，清楚地从你订阅的产品和服务费用中区分出来。这样你就能轻松区分订阅费用和适用的税费。

🌐 Tax is shown separately at the bottom of your invoice, clearly broken out from the cost of the products and services you’re subscribed to. This makes it easy to distinguish between your subscription costs and any applicable tax.

预付信用充值或套餐的税是怎么处理的？ #

🌐 How is tax handled on prepaid credit top ups or packages?

如果你购买预付充值或信用套餐，税费会在购买时收取，而不是在以后使用或支付订阅账单时收取。这可以确保根据你购买时的账单地址正确应用税率。

🌐 If you purchase a prepaid top up or credit package, tax is assessed at the time of purchase, not when the credits are later consumed against usage or subscription invoices. This ensures the correct tax rate is applied based on your billing address at the time of purchase.

市场购买会受到影响吗？ #

🌐 Are marketplace purchases affected?

如果你通过像 AWS Marketplace 或 Vercel Marketplace 这样的云市场使用 Supabase，市场供应商会处理税款的征收和汇缴。在这些情况下，Supabase 不会在通过市场开具的发票上单独收取税费。

🌐 If you use Supabase through a cloud marketplace such as AWS Marketplace or Vercel Marketplace, the marketplace provider handles tax collection and remittance. In those cases, Supabase does not separately charge tax on marketplace-billed invoices.

如果有税务方面的问题，我应该联系谁？ #

🌐 Who should I contact with questions about tax?

如果你有关于税收征收、豁免或你的税号的问题，请打开一个支持工单。

🌐 For questions about tax collection, exemptions, or your Tax ID, please open a support ticket.